Contact Us
We value developer feedback, open-source contributions, and strategic partnerships. Here is how you can reach out.
Bug Reports & Feature Requests
Because ZeroData Tools is a developer-first suite, we handle all technical issue tracking and feature suggestions in the open on GitHub. This keeps discussions transparent, allows other developers to upvote proposals, and ensures rapid resolution.
To report a bug in any tool, request a new utility, or suggest a user experience improvement, please open an issue in our dedicated feedback repository:
- GitHub Issues: github.com/zerodatatools/feedback
When reporting an issue, please include your browser version and any console error messages to help us reproduce and fix it quickly.
Partnerships, Sponsorship & Privacy Inquiries
For business matters that require direct communication — such as tool sponsorship, custom integrations, partnership proposals, media inquiries, or privacy questions — please contact us via email.
- Direct Email: [email protected]
We aim to respond to all legitimate inquiries within 24 to 48 business hours. Please note that we do not accept unsolicited advertising networks or data-harvesting SDK partnerships.
Why We Don't Use Intrusive Contact Forms
You might notice the absence of a standard embedded contact form on this page. This is a deliberate design decision aligned with our core philosophy:
- Zero Data Harvesting: Embedded contact forms often rely on extra CAPTCHA vendors, telemetry scripts, and form processors that monitor user behavior and collect IP addresses. We avoid adding additional form-specific trackers or databases just to handle contact submissions.
- No Hidden Databases: We don't store user inquiries, email addresses, or names in any backend database. By using email and GitHub, you retain full control over your communication data.
- Direct & Transparent Communication: Connecting directly through standard protocols (Email and Git) ensures secure, authenticated, and developer-friendly correspondence without intermediaries.
General Support & Community
ZeroData Tools is built and maintained by G. Bharat Kumar with a mission to keep developer workflows fast, free, and privacy-first. Whether you are using our JSON Formatter, JWT Debugger, or Base64 Converter, your feedback helps shape the future of client-side developer utilities.
Frequently Asked Questions (Contact & Support)
- What is your technical support Service Level Agreement (SLA)?
As a free, open-access suite of tools, we do not offer guaranteed response times or a formal commercial SLA. However, we actively monitor GitHub issues and typically review bug reports within 24–48 hours. Critical breakage on core tools is addressed as a top priority. - How should I format technical support requests?
For the fastest resolution, please open a GitHub issue containing: (1) The specific tool URL, (2) your browser and operating system version, (3) steps to reproduce the issue, and (4) any relevant console errors. Please do not include sensitive API keys, passwords, or proprietary source code in your bug reports. - Do you accept custom business inquiries or feature sponsorships?
Yes. If your organization requires a customized offline version of ZeroData Tools, wishes to sponsor the development of a specific utility, or wants to discuss strategic advertising placements, please reach out directly via email at [email protected].